Privacy Policy

We are committed to protecting your privacy. We do not sell or rent the information you provide us to anyone.

Your Data

We base our relationship with you on trust. We do not require that you register and give us your name and email address unless an order is placed.

In the cart area of our site you will be required to register with us. At this point we do collect personal information about you; this information can identify you and includes details such as your name, mail address and email address. It is used to fulfil product orders or to respond to enquiries.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

We may contact you either by post, email or telephone. Primarily as customer service following up on any issues with an order or to answer any questions you may have.

We will only send you marketing or promotional emails if you agree to it, when registering with the site.

Security

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption.  Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Consent

How do you get my consent?  When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?  If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at hello@thunderpantsuk.com or mailing us at:  Thunderpants UK LLP  3 Waen Rd, Glanwydden,  Llandudno Junction, Conwy LL31 9JW UK

Data Protection Act

Our data collection and storage is governed by the rules of the UK data protection act and associated legislation.

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.  Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment: If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

Third Party Relationships

Areas of the site may contain links to other third sites that may be of interest to you.  Please be aware that we don't have control over the content of these sites or their privacy practices.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Links

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Google analytics: Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.

Cookies

Many web sites store information in a small text file, called a cookie, which is kept on your computer’s hard drive. On our web site we use this facility to remember data such as log-in information or the products you placed in your cart.  We also use cookies to better understand how visitors use our site to help us make website improvements.

You do have the facility to switch off your cookies; however this means that you may have limited functionality when trying to use our site.  For more details about cookies and to read our our Cookie Policy click here.

Changes to Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. If we change our privacy policy, we will post these changes to the web site so users are aware of what information we collect. Changes and clarifications will take effect immediately upon their posting on the website. If you have any queries or concerns please contact us hello@thunderpantsuk.com by mail at

Thunderpants UK LLP

[Re: Privacy Compliance]

3 Waen Rd, Glanwydden Llandudno Junction  GB LL31 9JW